Wilco for medical aesthetics
Turn more consultations into accepted treatment plans.
An ad starts the interest. A consultation explores the options. Wilco keeps the conversation connected until the patient has a clear next step.
After the consultation, make the next step clear.
Let the patient’s reply lead. See how Wilco handles questions, scheduling and the agreed deposit.
Consultation complete. Plan undecided.
Follow up the clinician’s proposal, at the patient’s pace.
What does the patient need?
“I’m still unsure about the treatment.”
Wilco → care team or clinicianMake room for the right answer.
- Care team
Help with costs and the practical details of the proposal.
- Clinical handoff
Route suitability, risks and expectations to the clinician.
Pause conversion outreach while clinical questions are unresolved. Suitability and consent stay with your clinicians.
- Clinician-approved treatment
- Patient-led decisions
- Opt-outs stop contact
From the first message to a considered decision.
1 / 4Reach
Keep social interest from going cold.
A comment, a message or an ad enquiry can disappear between marketing and reception.
Bring the agreed entry points into one follow-up journey. Respond, establish what the person is asking for and help arrange a consultation. Adapt the next call or message to their reply.
An enquiry with a next step, not another unread message.
2 / 4Attend
Bring the interest into the consultation.
The patient books, but a timing issue or a practical question gets in the way.
Confirm the appointment, provide clinic-approved preparation details and make changing the time straightforward. Recover confirmed no-shows with a conversation about what happened.
The patient attends and meets your clinical team.
3 / 4Sign
Help the patient reach a decision.
After the consultation, an unanswered question can leave the proposed plan undecided.
Follow up the clinician’s proposal, understand the hesitation and arrange the right answer. Route questions about suitability, risks or expectations to your team. Discuss practical options without pushing a treatment.
An accepted plan, time to think or a clear decline.
4 / 4Return
Stay connected to the agreed care plan.
A planned review or follow-up is easy to lose once the first appointment is over.
Coordinate the reviews and further visits your clinical team recommends. When a patient wants to recommend the clinic, give them an invitation to share so the new person can choose to get in touch.
Planned reviews attended and patient-led referrals welcomed.
Your clinic’s rules.
Your team in the loop.
Configure the entry points, channels, contact hours and follow-up cadence for your clinics. A reply changes the next action. Your care team, or the human team Wilco provides, can step in with the conversation history.
Follow up until the enquiry is resolved, within agreed contact limits. An unanswered enquiry stays open for review; a decline or opt-out stops conversion outreach.
Suitability, informed consent and treatment recommendations belong to your clinicians, never an automated sales sequence.
What happens after “I’ll think about it”?
Meet a deployment strategist to map your medical aesthetics workflows, see Wilco in action and define the first deployment for your team.
Book a meeting