Wilco for dermatology
Help more patients follow through on their skin care plan.
From the first consultation to the treatment decision and the next review, Wilco keeps practical follow-up connected to the plan your dermatologist recommends.
A planned review shouldn’t disappear from view.
See how the follow-up changes when the patient has a question, needs a time or has already booked.
Review due. No appointment recorded.
Follow up the review set by the dermatologist.
What does the patient need?
“Can we book my follow-up?”
Wilco + your clinic diaryPut the review in the diary.
- Phone or WhatsApp
Find a suitable appointment within the clinic’s review schedule.
- Reminders & attendance
Book, confirm and help rearrange if the patient’s plans change.
Your clinic confirms attendance and any clinical next steps after the visit.
- Clinician-defined review timing
- No duplicate outreach
- Clinical questions to your team
From the first question to the next review.
1 / 4Reach
Make the first consultation easier to arrange.
An enquiry arrives through the website, a call or a message, but never reaches a clear next step.
Connect the agreed entry points and follow up through the clinic’s contact channels. Help with availability and practical questions. Any concern needing clinical judgement goes to your care team.
A consultation arranged or the enquiry appropriately resolved.
2 / 4Attend
Turn the booking into an attended consultation.
A diary entry can still become an unconfirmed appointment or a missed visit.
Confirm the time, share approved visit information and help reschedule if needed. Reconnect after a confirmed no-show and return a replacement booking to the reminder flow.
Attendance verified by the clinic, not inferred from a booking.
3 / 4Sign
Keep a proposed treatment from staying undecided.
The patient leaves with a plan, but a practical barrier or a question prevents a decision.
Follow up the dermatologist’s proposal, understand the obstacle and arrange the appropriate next conversation. Your clinicians handle questions about diagnosis, medication and treatment suitability.
An accepted plan, a requested pause or a recorded decline.
4 / 4Return
Connect care to the review that follows.
The recommended review is due, but no one has arranged the next appointment.
Use the dermatologist’s agreed schedule to reconnect and help book the return visit. Bring changed symptoms, medication questions or interrupted care to the clinical team before continuing.
A review attended, with the care team deciding what comes next.
Your clinic’s rules.
Your team in the loop.
Configure the entry points, channels, contact hours and follow-up cadence for your clinics. A reply changes the next action. Your care team, or the human team Wilco provides, can step in with the conversation history.
Follow up until the enquiry is resolved, within agreed contact limits. An unanswered enquiry stays open for review; a decline or opt-out stops conversion outreach.
Wilco does not diagnose skin conditions or advise on medication. Your dermatology team stays responsible for every clinical decision.
Where does the next step in care get lost?
Meet a deployment strategist to map your dermatology workflows, see Wilco in action and define the first deployment for your team.
Book a meeting